TrueThinker™ has redesigned our site to make it cleaner, more intuitive and easier to use. While we continue to offer all the features our users love, we want to help our new and experienced users embrace TrueThinker™ and its ability to Intelligize the way you work and play. Please browse our FAQ's below by using the links to answer any questions you might have.

Setup

1. How do I download the TrueThinker™ Toolbar?
2. Why should I import my favorites?
3. How do I import my favorites from my web browser?

Toolbar

1. What does the TrueThinker™ icon do on the Toolbar?
2. What does the search field do on the Toolbar?
3. How do I add a site to TrueThinker™?
4. How do I find out where web sites I added through the Toolbar were categorized?

General

1. How do I make TrueThinker™ my home page?
2. What are My Hot Links?
3. How do I add a Hot Link?
4. What is Quick Add?
5. How does TrueThinker™ know which category to put my links in?
6. How can I see where TrueThinker™ saved my links?
7. What if TrueThinker™ put my link in the wrong category?
8. How can I make Quick Add more accurate?
9. What is a daily dashboard?
10. What is the My Messages module?
11. How do I add/delete RSS Feeds?

Categories

1. I want to change my categories. How do I edit, add and delete categories?
2. How do I change an already existing category (i.e. change keywords, title, etc.)?
3. I have a category that has a ton of links.  I want to break this down further into sub-categories. How do I do that?
4. How do I delete a category?
5. Why should I add keywords?

Favorites/Bookmarks

1. Why would I want to import my bookmarks?
2. How do I import my bookmarks into TrueThinker™?

My Knowledge Bank

1. How do I move a previously Quickly Added link into a new category?
2. Can I move modules around on My Knowledge Bank?
3. I deleted a module and I want it restored; how do I do that?
4. I deleted a link and I want it restored; how do I do that?

My Communities

1. How do I start a new community?
2. I found a community that I want to join but it is labeled "Private".  How can I join?
3. I created a community; how do I add resources to it?
4. How do I invite members to join my community?
5. How do I share a file with a community?

Q. How do I download the TrueThinker™ Toolbar?
A. There are two ways to download the Toolbar. The first is through the Setup Wizard. Once you complete the registration process you will be routed to the Setup Wizard. If you choose to skip this step after you register you can always come back to the TrueThinker.com web site and download the toolbar from the home page or from the My Tools module in My Knowledge Bank. (Be aware, however, that the TrueThinker™ Toolbar is essential to quick additions that are the basis of intelligent organization.) On the home page you will see a button that says "Get the Toolbar".

o Internet Explorer Instructions:
Click the link above. After it has completed downloading, click Run. The Toolbar will then complete the installation

o Mozilla/FireFox Instructions:
Click the link above. Follow the prompts to install the Toolbar.

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Q. Why should I import my favorites?
A. Most internet users have compiled bookmarks and favorites lists over years of researching and browsing. These lists are often unorganized, out of date and hard to locate. Importing your favorites into TrueThinker™ is the first step to organizing and establishing categories that work better. Finally, TrueThinker™ is portable! This web-based system allows you to go anywhere, anytime and still have access to your valuable saved bookmarks and researched, saved links. Import your bookmarks now!

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Q. How do I import my favorites from my web browser?
A. TrueThinker™ allows you to import an existing bookmark file of favorites from either Internet Explorer or Mozilla/FireFox. All imported items will be placed into the folders as they existed on your computer. Your favorites will still remain on your computer, but importing them into TrueThinker™ allows web based access to your favorites. The first step is to create an importable bookmark file. Here are instructions for two browsers:

Q. What does the TrueThinker™ icon do on the Toolbar?
A. If you click on the TrueThinker™ logo you will see a drop down list of your personal links that we call My Hot Links. This is meant for easy access to those web sites you visit most frequently. You will populate My Hot Links after you import your existing favorites, which will be covered later in this guide.

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Q. What does the search field do on the Toolbar?
A. Next to the TrueThinker™ logo is a search field. You can enter any search term here and then select from the drop down menu to the right of the search field. You can choose to search My Knowledge Bank (your selection of imported favorites), My Communities (links and discussions you share with like minded folks), Google, Yahoo, or MSN. Use this search field for quick access to searching the internet and you will have many search options with one click at all times. This should significantly speed up your searches as well as start you using your own links and accumulated knowledge more efficiently.

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Q. How do I add a site to TrueThinker™?
A. If you are on the site that you would like to save you can simply click Add Link on the TrueThinker™ Toolbar which allows you to choose which category the file is saved into, or you can click Quick Add and TrueThinker™ will "auto-categorize" and decide which category to put the file in for you based on your previous organization.

You can also manually enter the site address from your Daily Dashboard using the Add Link module in My Knowledge Bank and choose the category yourself, or select Quick Add to have TrueThinker™ auto-categorize for you.

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Q. How do I find out where web sites I added through the Toolbar were categorized?
A. You can click on the Quickly Added Items link at the bottom of the My Knowledge Bank module to access the list showing which items were added and where items were categorized. You can also access this page through the Toolbar in your Quick Add drop down.

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Q. I want to change my categories. How do I edit, add and delete categories?
A. At the bottom of the My Knowledge Bank module you will see a link called Manage. If you click on this link you will be directed to a page of sharing of your categories with various functions that will allow you to edit and delete categories.

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Q. How do I change an already existing category (i.e. change keywords, title, etc.)?
A. At the bottom of the My Knowledge Bank module click on Manage. Once in the Manage field click on Edit. This will allow you to add or remove keywords associated with this category, or change the title of the category. You can also add this link to My Hot Links if you want it more easily accessible.

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Q. I have a category that has a ton of links. I want to break this down further into sub-categories.
A. At the bottom of the My Knowledge Bank module click on Manage. Add the sub-category you wish to create in Add A New Category at the top of the page. Choose the Parent Category that you would like your sub-category to appear under.  Type the sub-category title in the Category Title field.  Choose keywords that are appropriate to the sub-category.

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Q. How do I delete a category?
A. At the bottom of the My Knowledge Bank module click on Manage. Once in the Manage field click on Delete. This will allow you to delete the category of your choice.

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Q. Why should I add keywords?
A. The fastest way to search for and retrieve a link is by using the search tool within My Knowledge Bank. Simply go into the Manage section of My Knowledge Bank and click Edit. Once in edit mode for your category, you may add keywords here.

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Q. How do I import my bookmarks to TrueThinker™?
A. Simply go here and follow the steps. If you already have a good set of categories and just a few files which aren't in them, then TrueThinker™ can Quick Add those items into the appropriate categories for you.

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• Edit
• Move To
• Share
• Cached
• Make a Hot Link
• Delete

You can also open the category housing the item and you will see a check box at the top on the right. Put a check in the box to the right of the item you want to move. You can select any of the following options:

• Move
• Delete
• Share
• Make Hot Links

If you would like to move a link, choose Move in the drop down menu at the top right and then click Go. TrueThinker™ will then bring up a page to allow you to choose where you would like to move the link.

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Q. Can I move modules around on My Knowledge Bank?
A. Yes. TrueThinker™ wants you to be able to customize your landing page however works best for your individual style. We have made every window on this page movable with a simple drag and drop feature. Additionally, you can drag and drop data from any window within My Knowledge Bank and My Communities into each other.

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Q. I deleted a module and I want it restored; how do I do that?
A. Go into the Add/Restore Content Module. Simply click on the desired section within Add/Restore Content and it will be re-populated onto your space.

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Q. I deleted a link and I want it restored; how do I do that?
A. Go into the Trash Module. Simply click on the desired link within Trash and it will be re-populated onto your space.

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Q. How do I start a new community?
A. Click on the My Communities tab. Then click on the link that reads Create A New Community. Follow the instructions on the screen.

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Q. I found a community that I want to join but it is labeled "Private". How can I join?
A. Click on the community link. At the prompt, select Join This Community. Your request to join will be sent to the moderator, at which point he/she will determine if you are qualified to join.

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Q. I created a community; how do I add resources to it?
A. Click on the My Knowledge Bank tab. Select the category of links that you would like to share within your community. Click on this category. Select the links you would like to share. From the drop down menu above choose the action Share. You will be prompted to select a community to share these with.

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Q. How do I invite members to join my community?
A. Simply click on the community that you would like to populate. Then choose Invite Someone To Join. You will enter their email address and TrueThinker™ will send out an emailed invitation on your behalf.

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Q. How do I share a file with a community?
A. You can choose to share a link with a community whenever you are using the Add Link portion of the site. If you already have a file on TrueThinker™, you can select Share on the options for that link and then choose which community it goes to.

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Q. How do I make TrueThinker™ my home page?
A. In the Tools module on the daily dashboard page you will see a link that reads Make This My Home Page. Simply click on this and it will change your settings automatically. TrueThinker™ highly recommends that you use this as your home page to realize the full functionality and user advantages that the system has to offer.

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Q. What are My Hot Links?
A. You can make any web site a Hot Link. My Hot Links allows you to quickly navigate to your most frequently visited sites. Hot Links are also available on your Toolbar as a drop down for easy and quick access. To add a Hot Link click on any section in My Knowledge Bank click on a category then expand the item and click Make a Hot Link.

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Q. How do I add a Hot Link?

A. To add a link to My Hot Links list:

• Locate the My Knowledge Bank module on the left side of your screen. 
• Double click on the category that the link is located in.  In the center of your screen a list of all of the links in that particular category will be listed.  Click the box next to the link you would like to make a Hot Link.
• Then click on the drop down menu Select an Option and click Make Selected Items Hot Links.

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Q. What is Quick Add?
A. Quick Add allows you to save any site to TrueThinker™ with just one click, and TrueThinker™ will take care of the rest. It will save the page you were looking at and decide which of your categories it belongs in through learning how you already have organized your categories.

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Q. How does TrueThinker™ know which category to put my links in?
A. TrueThinker™ compares the document to all of the files which you've already saved in your categories. It looks at category names and keywords, the text and your descriptions of sites you've already saved, and compares that to the text of the site you Quickly Added.

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Q. How can I see where TrueThinker™ saved my links?
A. Click here. You can quickly view your saved links from the Quick Add drop down on the Toolbar, or by clicking the Quickly Added Items link at the bottom of the My Knowledge Bank module.

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Q. What if TrueThinker™ put my link in the wrong category?
A. You can move this file to the correct category directly from the Quickly Added Items page by selecting Move To. This will allow you to choose a different category.  Remember, every time that you correct TrueThinker™ it helps to make it more accurate for future categorizations.

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Q. How can I make Quick Add more accurate?
A. Just like a human, TrueThinker™ can have trouble deciding whether a file about a wine tour in Italy belongs in a Travel category or a Gourmet category. If you create categories with their own topics and you are consistent about putting files there, then TrueThinker™ will learn from you.

The more you use TrueThinker™ and save files in well organized categories, the more accurate it will become.

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Q. What is a Daily Dashboard?

A.  A Daily Dashboard is the central hub of the TrueThinker™ system. This is this specific page you land on after you complete your log in.  On your Daily Dashboard you are able to see all of your organized links, you can conduct searches, add links and much more.

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Q. What is the My Messages Module ?

A.  The My Messages module is the location where you will receive system notifications and messages about your activities within TrueThinker™ and its communities.  You will see alerts from the TrueThinker™ team regarding your actions from your organized categories and links. The Message Center will tell you every time something is categorized, give messages from the administrator, and tell you when importation of bookmarks has been completed. 

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Q.  How do I add/delete RSS Feeds?

A. In order to help you find the information you want in one place on your Daily Dashboard, TrueThinker™ has supplied a list of RSS news feeds from which you can choose.  My Feeds  is where you will find the news to which  you subscribed. If you would like to set up RSS feeds, simply locate the My Feeds module on your TrueThinker™ Daily Dashboard and click Manage RSS Feeds at the bottom. You can add or delete news feeds at any time by selecting items from this screen.

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Intelligize the way you work and play today!

Become a TrueThinker™ now.